eHome Technician Level 2

POSITION SUMMARY

Wires, installs, terminates, tests, configures, programs, and troubleshoots CES structured wiring systems, control and audio-video systems, equipment racks, and dedicated home theaters by performing the following duties:

ESSENTIAL JOB FUNCTIONS

Communications:

  • Follows the lead of the Project Manager and Supervisor for daily project tasks and schedule.

  • Reads engineering drawings and project dashboard, and works with project team to wire, install, configure, and program the contracted system.

  • Reads technical manuals to ensure equipment is installed to manufacturer recommended specifications

  • Communicates the status and work performed on job site via shared dashboard on a daily basis, and timesheets on a weekly basis

  • Continuously monitors and responds via email, Slack, text messages and attends relevant meetings to stay actively involved and informed.

  • Uses manufacturer resources to resolve installation challenge

  • ·Demonstrates respect for every client’s home and property

  • Upholds company reputation and policies when communicating with anyone outside the company.

  • Assist in customer education/training, when requested.

Installation:

  • Observe or apply Safety practices and procedures (including ongoing job site maintenance and cleanliness practices and procedures)

  • Proficient in the “custom” aspects of installations, working with millwork and custom cabinetry, finish carpentry, seating, etc.

  • Advanced equipment rack and wire dressing (e.g., final trim lengths, labeling, terminations, etc.)

  • Installs modular connectors and wall plates for audio/video, data, and telephone applications.

  • Terminates cable on cross connects, patch panels, and devices in accordance with CES structured wiring standards using proper wire/cable/connector tools and approved connector installation techniques as well as correct connector pin-out standards.

  • Install and mount devices (including, but not limited to, user interface devices, control devices, architectural and theater speakers, structural/mechanical devices, mounting devices, aesthetic devices, display devices, and surveillance cameras)

  • Uses cable testing equipment and computer-based diagnostic tools to troubleshoot problems

  • Wires head end panel to e-home control system with a clear understanding of the end result.

Configuration, Programming, and Testing:

  • Configure and document state-of-the-art managed wired and wireless networks, including WAN port configuration, VLANs, DHCP pool management, IP/MAC address reservations in routers, managed switches, and WAPs.

  • Control4 programming including smart TV integration with local sources as well as distributed audio/video, device identification and control over IP/IR/RS232/Zigbee, and integration with HVAC, lighting, security, and surveillance systems.

  • IP Camera and NVR configuration, and control system integration.

  • Sonos, video source, and AVR (Audio-Video Receiver) configuration and control system integration

  • Lutron RadioRA2 and Homeworks QS lighting, shades, and keypad configuration and programming

  • Ability to verify full operation and troubleshoot issues with completed systems and identify complex issues

EXPERIENCE

  • Network cabling and or residential structured wiring (termination)

  • Advanced programming of networking equipment, control and lighting systems

  • 3-Years on job experience within a similar discipline.

  • Equivalent combination of education and experience.

 

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